1. Introduction
ASSESSx Technology Ltd. and Sen~SORE LLC are committed to protecting the privacy, confidentiality, integrity, and security of information entrusted to us.
This Privacy Policy explains how information is collected, used, stored, protected, disclosed, and managed when individuals access or use the Platform.
2. Information We Collect
We may collect information directly from users, through authorized devices, through platform interactions, or through system-generated activity.
2A. Account and Identification Information
- Email address
- Telephone number
- Mailing address
- User account credentials
- Authentication information
- Participant identifiers
- Communication preferences
- Demographic information voluntarily provided by users
2B. Participant and Research Information
- Questionnaire responses
- Pain assessments
- Functional recovery information
- Wellness information
- Treatment experiences
- Survey responses
- Notes and comments
- Voice-generated responses
- Speech-to-text entries
2C. Device and Sensor Information
- Device identifiers
- Sensor measurements
- Biometric measurements
- Session records
- Timestamped readings
- Telemetry information
- Device assignment records
- Connectivity information
2D. Session, Security, and Usage Information
- Login and logout activity
- Authentication events
- Session identifiers and timestamps
- Access history
- Route activity
- Administrative actions
- Security events and audit logs
- Error logs
- Browser, operating system, IP address, and device information
2E. Cookies and Similar Technologies
The Platform may use cookies, session cookies, local storage, analytics tools, and similar technologies to maintain authenticated sessions, remember preferences, improve functionality, support security, measure performance, and analyze platform usage.
3. How Information Is Used
- Operate and maintain the Platform
- Authenticate users
- Manage participant and staff accounts
- Administer questionnaires and assessments
- Record participant responses
- Process speech-to-text information
- Collect and manage device-generated information
- Generate reports and analytics
- Monitor system performance
- Conduct authorized research activities
- Detect security incidents
- Prevent misuse or unauthorized access
- Comply with legal, ethical, regulatory, contractual, and operational obligations
We do not sell personal information to third parties.
4. De-Identification and Research Use
Where appropriate, information used for research, analytics, reporting, publications, statistical analysis, product development, or system improvement may be de-identified, pseudonymized, aggregated, or anonymized.
5. Information Sharing and Disclosure
We may disclose information when required by law, to comply with legal process, to protect rights or safety, to investigate security incidents, to authorized service providers, to approved research personnel, or to authorized clinical and administrative personnel.
6. Storage and Security
Information is stored using administrative, technical, and physical safeguards intended to reduce the risk of unauthorized access, disclosure, alteration, misuse, or destruction.
- Encrypted communications
- Secure authentication systems
- Password protection
- Session management controls
- Role-based access controls
- Security logging and audit trails
- Backup procedures
- Restricted administrative access
No method of transmission or electronic storage can be guaranteed completely secure.
7. Data Retention
Information may be retained for as long as reasonably necessary to provide services, support research activities, maintain records, comply with legal obligations, resolve disputes, enforce agreements, and support operational requirements.
8. User Rights
Subject to applicable laws and regulations, users may have rights to access personal information, request corrections, request deletion of certain information, request restrictions on processing, withdraw consent where applicable, and request information regarding data use or disclosures.
9. Research Participation
Participation in research activities is voluntary. Additional informed consent documentation may be provided for specific studies, clinical evaluations, device testing programs, pilot projects, or research initiatives.
10. Children's Privacy
The Platform is not intended for use by individuals under the age of 18 without the consent of a parent, guardian, or legally authorized representative where required by applicable law.
11. International Users
Information may be stored, processed, transmitted, or accessed in jurisdictions that may have privacy laws differing from those of the user's jurisdiction.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be posted with a revised effective date.
13. Contact Information
ABATE Qr / Sen~SORE LLC
Mailing Address:
6700 Danshin Village Road, Grand Forks, BC V0H 1H5
Contact Email:
jocelyn@assessx.ca
Telephone Number:
(778) 866-8511